Powerful CRM that Drives the Complete Customer Lifecycle
NetSuite Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time 360-degree view of your customer. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support.
In addition to traditional CRM capabilities like SFA, customer support and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated Ecommerce capabilities.
NetSuite CRM Benefits
- Streamlines lead-to-cash processes.
- Elevates productivity across the organization with a 360-degree view of your customers.
- Improves sales performance through forecasting, upsell and commission management.
- Manage global sales and services organizations.
- Powerful Sales Force Automation
- Advanced Sales Forecasting and Quota Management
- Automated Incentive Compensation Management
- Comprehensive Upsell, Quote and Order Management
- Out-of-the-Box Marketing Automation
- Customer Service and Support
- Real-Time Dashboards, Reporting, Analytics and Planning
- Anytime, Anywhere Mobile Access
- Integration with Ecommerce Platform
- Integration with Leading Social and Productivity Tools
- Partner Relationship Management