Increased Productivity, Enhanced Marketing, Improved Customer Experience
Sage CRM is a powerful and easy to use Customer Relationship Management (CRM) solution that increases productivity, fosters collaboration, and improves the customer experience. As an integrated solution, Sage CRM leverages the transactional information in your Sage 100 system to present a comprehensive and detailed view of your customers’ business and their needs.
Sales Force Automation
Sage CRM offers a wealth of features that optimize sales opportunities, increase productivity, and drive performance with automated workflow and pipeline management. Through its customizable and interactive dashboard view, Sage CRM maximizes your sales activities by giving you instant access from your desktop or mobile device to current opportunities, leads, calendar, sales performance, contacts, financials, and much more.
Sage CRM enhances your marketing efforts by allowing users to build effective campaigns based on detailed customer information from Sage 100 such as buying trends, products purchased, and target markets. Using Sage CRM marketing features, marketing professionals can design compelling promotions that lead to higher response rates, more and better quality leads, and increased sales opportunities.
Sage CRM empowers your customer service staff by providing them with complete customer information from both the front and back end office systems and enabling them to make the right informed decisions to resolve the problem.
- Increase your sales wins
- Improve sales productivity
- Maximize your sales opportunities
- Increase sales efficiency
- Create, track and manage effective marketing campaigns
- Execute and manage targeted email campaigns
- Calculate ROI and optimize marketing spend
- Improve your knowledge
- Increase customer retention
- Increase customer response time
- Improve quality of customer service calls
- Deliver consistent and accurate customer service