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 DO YOU REALLY KNOW YOUR CUSTOMERS?
How marketing automation helps you engage customers
Marketing automation was created originally to help marketers acquire new customers. When it’s used well, as the stats at the right show, it does this beautifully. But there is so much more. Marketing automation allows you to uncover the story of....
19 Page (868 kb)  | Act-On

 The Forrester Wave: CRM Suites for Large Organizations
Despite recent widespread adoption of CRM solutions among large companies, many organizations still struggle to define their CRM strategy and make the right CRM investment decision.
27 Page (1.16 mb)  | Forrester

Top 10 Signs You've Outgrown QuickBooks - And What to Do When You Have Webinar Handout
You may have built your business on QuickBooks, but is it still enough to manage your business as it grows? Our experts review the top 10 signs that your business has outgrown QuickBooks, and what to do when you have.
12 Page (384 kb)

How to Budget for Business Software Webinar Handout
Learn how to budget effectively for new business software with this informative webinar handout.
12 Page (649 kb)  | Blytheco

 CRM White Paper Bundle
This bundle includes these five white papers: Business Relationship Management, Social CRM, Speed Up Sales, The Siebel Effect and Recession-Busting Marketing.
(579 kb)

The Future of Customer Relationship Management
Mobile Technology and Social Media
In this postrecession economy, businesses are finding it increasingly important to change the way they communicate with customers. Traditional ad campaigns and marketing channels are no longer enough to capture the hearts and minds of consumers. Thes....
6 Page (538 kb)  | Sage North America

Front-to-Back-Office Integration
The final piece in the customercentric jigsaw
Independent research suggests that back-office connectivity is not adequately addressed by many Customer Relationship Management (CRM) implementations. In these cases, customer data cannot be shared effectively and business processes are punctuated b....
10 Page (953 kb)  | Sage North America

Four Ways Integrated CRM-ERP Solutions Improve Productivity
While the economy is once again growing, uncertainty remains. As a result, even as organizations make investments to grow their business, they continue to look for ways to squeeze greater efficiency from their operations while minimizing costs. They ....
8 Page (642 kb)

Enhance Your Business Relationships With Sage CRM
Imagine: Your top sales professional calls your best customer to sell him a new product. What he doesn’t know is that the customer initiated a customer service ticket last week and did not pay last month’s bill. Needless to say, the call goes badly....
7 Page (2.12 mb)  | Sage North America

Top 13 Benenfits to your Sales Team and your Bottom Line - of Integrating CRM with Accounting
What happens when your front-ofice (Sales, Service, Support) and your back-ofice (Accounting) are sharing information about your customers' activity?
1 Page (987 kb)  | Blytheco

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