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Blytheco Support Services and FAQs

Support Services Offered
Blytheco provides the following telephone, remote-access* and onsite support for Sage X3 (formerly Sage ERP X3), Sage 500 (Sage MAS 500) Sage 100 ( Sage MAS 90 and MAS 200), NetSuite, Salesforce CRM, Infor CRM, Sage HRMS, Saleslogix, Sage CRM, Sage Pro and BusinessWorks.

Phone and Remote Access*
Hardware Repair & Upgrades
On-site Support
Business/Accounting Practices Consulting
Setup/ Installation
Procedural Consultation
Software Implementation
Training—On Demand, Onsite or Remote
Data file Rebuilds
Forms/Custom Report Design
Data Import/Export
Error Resolution
*Remote Access
Remote access allows us to provide support directly to your systems without having to travel to your site. The time savings will usually offset the cost of additional instruction time as well as travel time.
We have a dispatcher answering incoming support calls Monday through Friday from 8:00AM EST—5:00PM PST. (See Help Desk.)
Sage Maintenance and Subscription Renewals
Who do I call to renew my Sage Support Maintenance?
Why renew my Sage Maintenance before my plan expires?
Billing Rates
Please call our support department for our current rates. (877) 411-2339 or e-mail us at:

Payment Forms Accepted
We accept Visa, Mastercard and American Express. Or fill out our one-page credit application.
Credit Application (PDF 8 kb)

Billing Policy
Support is billed on a semi-monthly basis. Each invoice represents services performed by our employees through the billing period. Each invoice will include the date of service, individual performing the work, service description, additional comments, number of hours, hourly rate, and total amount billed for all work performed. These invoices will include billings for travel time, on-site support and training, phone support, remote-access support, pickup and delivery, installation, set-up, consultation, research, duplication of problems, custom programming, system design and system testing.

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Available Support Plans
Support Questions? Please call (877) 411-2339, or e-mail us at