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Dawn Westerberg
The Referral Engine: Teaching Your Business to Market Itself with Dawn Westerberg

Marketing Consultant and Coach, Dawn Westerberg will present on putting the power of a referral engine to work for your company.
- Learn why strategy before tactics is crucial to a successful referral process
- Discover why "story" (examples of your business in action) facilitates better referrals
- See the need for developing an "ideal customer" profile to assist your alliance partners in making better referrals
- Tour the new marketplace normal – your future customers are looking to see how well you execute the 4 Cs
- Leave with several options with which to move forward with developing your referral system


Apryl Hanson
Effective Team Management with Apryl Hanson

Team dynamics and effective team leadership are critical to successful businesses. If you have teams that aren’t meeting goals, seem to have low engagement, or have artificial harmony, join us to understand how you can lead your team to success and turn around many of the issues you have experienced in the past.

Ron Baker
Measuring What Matters Most with Ron Baker

When you measure what matters most to your customers, you transform your company by creating unique relationships with your clients and gaining an understanding of predictive indicators of future revenue. Come to this hour-long session with esteemed author and founder of the VeraSage Institute Ron Baker to find out how you can unleash this power in your business.

Apryl Hanson
Customer Loyalty with Apryl Hanson

Customer loyalty is often thought of as a touchy-feeling way of managing your business. In this one hour webinar with Apryl Hanson, you will discover how you can measure customer loyalty and create a predictive indicator in your business for future revenue activity. If you are not measuring customer loyalty in this way, you might be missing out on potential revenue opportunities. After this webinar you will have an action plan on how you can implement this strategy in your organization.

David vanToor
Customer Experiences with David vanToor, Introduction

Companies that deliver a great experience to their customers do better than companies that don't. But how do you transform your business that has been built around a product or service into a company that consistently delivers a great experience? Getting started can be daunting, but it does not have to be. This 30 minute webinar provides an introduction into an innovative approach that allows you to see your business through the eyes of your customer, so that you can design and deliver an experience that will fuel your business growth.

David vanToor
Customer Experiences with David vanToor, The Unique Offering

Each webinar in the "5 C's" series explores one of the key elements in more detail. By supporting the latest thinking in Customer Experience with real world examples of practical applications, David vanToor delivers an entertaining and informative session that provides the foundation for real change within your business.

Ed Kless
Introduction to the Seven S Model and Shared Vision with Ed Kless

This session will be dedicated to the possibility that organizations that have well-defined and shared visions of their future will be better places for team members to work and have happier customers.
Creating a well-defined shared vision is hard work and not for everyone, as it requires us to look deep into ourselves and examine our beliefs as people. You are hereby invited to open a dialogue about how best to go about creating a shared vision for your organization by Ed Kless from Sage, who will facilitate this session.

Ed Kless
Creating Strategy in a Small Business with Ed Kless

This session will be dedicated to the possibility that even small organizations can create and execute meaningful strategic plans.
Creating a well-defined strategy is hard work and not for everyone, as it requires us to begin to say no to stuff we usually say yes to. You are hereby invited to open a dialogue about how best to go about creating a strategy for your small organization by Ed Kless from Sage, who will facilitate this session.

How to Achieve a Data-Driven Organization with Don Farber

Do you ever get caught by surprise when:
- You have to write-off overdue receivables?
- You cannot fulfill an order because of insufficient inventory?
- You miss out on an early pay discount?
- You run out of budget on an important project?
- One of your best customers stops buying from you?

David Lahey
Understanding TCO with David Lahey

Join Blytheco for a unique learning experience - Understanding Total Cost of Ownership (TCO). Learn about the real costs of the technology that impacts your business, and understand the impact of Software-as-a-Service on you and the industry, including:
History of TCO | Identifying TCO elements | In-depth: Total Cost of Acquisition and Operating Costs
How to lower TCO – step by step | Is Software-as-a-Service really a "game changer"? | TCO: 2011 and beyond


Stuart Langer
The Basics of Enterprise Accounting with Stuart Langer, Part One

This series, hosted by Stuart Langer, will introduce and reinforce key accounting concepts and processes that companies running ERP systems should be familiar and comfortable with.

Stuart M. Langer, CPA is the Vice-President of Sales at Blytheco and an Adjunct Instructor of Accounting at Oglethorpe University. He has authored and delivered many CPE classes and lectures ranging from "How Star Trek is Source of Today's Technology Breakthroughs" to "Data Extraction: A Statistical Primer for Auditors."

For some attendees there will be review and enhancement, and for others the content and terminology may be new, but the processes will be consistent with current practices. Stuart will also review some key best practices regarding controls and the closing process.

The first session in this series will be an overview of accounting processes and terminology.
Go Beyond Paperless - The Value of Document Management

Go beyond paperless with affordable, quick-start document management bundles... built right into your Sage screens! Did you know that the average employee spends almost $5,000 worth of their time annually just searching for documents? How much time and money would you save if every authorized person in your organization could quickly access all their relevant documents electronically, right from their Sage Application screens? ACOM Sage-integrated EZContentManager is user-friendly and intuitive, quick to implement (usually 2-3 days), and provides a very fast payback (usually less than 6 months).

Bob Kreisberg
Leadership Lessons Learned While Frying Chickens

This session will focus on how you can be more tuned in to the behavioral differences between yourself and your team members, and how you can take advantage of this information to be a better leader.


Stuart Langer
The Basics of Enterprise Accounting with Stuart Langer, Part Two

This series, hosted by Stuart Langer, will introduce and reinforce key accounting concepts and processes that companies running ERP systems should be familiar and comfortable with.

For some attendees there will be review and enhancement, and for others the content and terminology may be new, but the processes will be consistent with current practices. Stuart will also review some key best practices regarding controls and the closing process.

The second session in this series will be an overview of subsidiary system processing.

Stuart Langer
The Basics of Enterprise Accounting with Stuart Langer, Part Three

This series, hosted by Stuart Langer, will introduce and reinforce key accounting concepts and processes that companies running ERP systems should be familiar and comfortable with.

For some attendees there will be review and enhancement, and for others the content and terminology may be new, but the processes will be consistent with current practices. Stuart will also review some key best practices regarding controls and the closing process.

The third session in this series will be an overview of financial and operational reporting.

Stuart Langer
The Basics of Enterprise Accounting with Stuart Langer, Part Four

This series, hosted by Stuart Langer, will introduce and reinforce key accounting concepts and processes that companies running ERP systems should be familiar and comfortable with.

For some attendees there will be review and enhancement, and for others the content and terminology may be new, but the processes will be consistent with current practices. Stuart will also review some key best practices regarding controls and the closing process.

The fourth session in this series will be an overview of Best Practices for Financial and Operational Processes – Controls and Closings.
 
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