Pegasus Airwave

Sage SalesLogix Helps Pegasus Airwave Gain Much Needed Visibility

Leading provider of support services for the prevention and treatment of pressure ulcers in wound care patients
Offices in Boca Raton, Florida and Roselle, Illinois

The Need: Better organization of customer records and more effective relationship management The Solution: Sage SalesLogix 67 users; 12,500 records

"The salespeople, when we told them what we were doing, they all did a happy dance. We put the four paper forms that they had to fill out for Medicare and put them into Sage SalesLogix. When we rolled that out to the field, I got so many phone calls on my voice mail, one actually started singing the Hallelujah song. I knew what she was talking about because I knew she’d been waiting for these forms to be automated so she didn’t have to hand write them anymore. So, the field was so excited because they felt so much that the company was making an investment in them and their ability to sell. They felt that we finally offered them something that would make a true difference in their lives."

"The most important benefit we’ve received from Sage SalesLogix is visibility of our processes. Our processes were very invisible to us except in a retroactive sense. We could see when we had missed a filing deadline, but we could never tell upfront if we were going to need a document within the next 10 days. We could never tell upfront what beds had been placed and at what rate on a daily basis. So, the best thing that we have is visibility and that leads us to the confidence to really progress further and do more for the company and for the salesperson."

— Linda Masterson, Director of Sales Administration