The Blytheco Sage CRM Solutions eNews for March 2008

SageCRM v.6.1 Now Available

Version 6.1 of award-winning SageCRM is now available! With this latest release, Sage has made several enhancements to increase productivity and ease-of-use. Offering improved Microsoft® Outlook® integration, new data management and field customization functions, enhanced quote and order capabilities, and compatibility with Microsoft Office 2007 and Windows VistaTM, SageCRM is more feature-rich than ever before.

For a "What's New in SageCRM 6.1" data sheet or guide, e-mail solutions@blytheco.com , or contact us at 800.425.9843, extension 192 for more information about SageCRM.

New ACT! Link Version 1.5 Now Available!

Sage MAS 90 and MAS 200 ACT! Link v1.5, is now available, and is auto shipping to ACT! Link customers. ACT! Link 1.5 leverages new ACT! 2008 capabilities, such as allowing multiple companies with the same name which will be associated with unique Sage MAS 90 and 200 customer numbers, (i.e. Kinko's in Columbus, Ohio vs Kinko's in Dallas, Texas).

Sage MAS 90 and MAS 200 ACT! Link 1.5 continues to provide Sales and other front-office personnel the ability to quickly access critical back-office data so that they can better manage customer relationships and improve customer service. Your management team will get complete visibility into your organization's business processes and resources.

ACT! Link 1.5 provides:

Compatibility with ACT! by Sage 2008.
Enhanced error message reporting.
Ability to accommodate duplicate Sage MAS 90 customer names when associated with the company name in ACT! 2008.
Improved documentation for smoother installation on existing installs of ACT! and Sage MAS 90 or 200.

For more information about ACT! Link compatibility or the FAQs, contact Blytheco today!

Spotlight on CRM Integration: A Complete View of All Customer Interactions

The most successful companies in the world know that revenue growth and customer satisfaction require internal business processes that are connected and automated for maximum efficiency. Integration is not the exclusive domain of large companies; successful integration is achievable and affordable for small and medium-sized companies. Sage Software customers have a variety of integrated options for CRM, accounting, human resource management, and payroll software that offer simple “add-on” solutions to your existing application.

Ultimately the goal of integration is to create a single business system that is highly efficient and delivers value that is greater than the sum of its disconnected parts. To eliminate data silos and keep up with customer expectations, businesses are integrating applications that contain vital customer information to create a single, customer-centered view across the entire organization. And, rather than starting over with new technology, they are keeping their existing systems and adding only new software solutions that facilitate growth and integration.

As a Sage Software user, what are your CRM integration options?

Sage SalesLogix integrates with MAS 90, MAS 200, and MAS 500 ERP systems. Integration between Sage CRM SalesLogix and your back-office accounting application provides your sales professionals access to the most current product information and pricing when creating quotes or taking orders. Without having to leave Sage CRM SalesLogix, they can view all relevant customer data, such as credit status, terms, and account balance so they can better service customers.
SageCRM integrates with MAS 90, MAS 200 ERP, Sage Pro ERP and Sage ACCPAC. SageCRM’s out-of-the-box ERP integrations provide for bi-directional synchronization of customer information, both financial and non-financial, between the Sage front-office environment and back-office environment.
ACT! integrates with MAS 90 and MAS 200 ERP. ACT! users with a Sage MAS 90 or MAS 200 license can launch standard Sage MAS operations directly from within ACT!, including Customer Maintenance, Sales Order Entry, Sales Quote Entry, and Inventory Inquiry.

How can front- to back-office integration improve your customer service and your company's bottom line? Read more about the benefits of integration or take a SalesLogix back-office integration tour on our website, or contact us today at 800.425.9842, extension 192, or solutions@blytheco.com .

Click HERE for more Sage SalesLogix and ACT! by Sage Authorized Training Classes!