CRM Events

Swiftpage - Integrated Email Marketing for SalesLogix.

You are invited to this webinar showcasing the Swiftpage for SalesLogix product and services Swiftpage – Integrated Email Marketing for SalesLogix. Swiftpage for SalesLogix gives you the tools to create beautiful email templates, send directly from your database to your accounts, leads, contacts and campaigns and track who opened and clicked your messages.

Swiftpage can help you:

• Send emails/campaigns from SalesLogix.
• Create Swiftpage Call Lists inside of SalesLogix.
• Schedule follow up activities on interested customers.
• Bring event management/survey data back into SalesLogix.
• Segment customers based on campaign status or survey results (opened, bounced, opted out, survey response).
• Launch Drip Marketing campaigns from SalesLogix.
• Manage Drip Marketing Campaigns within SalesLogix.

Tuesday, March 23, 2010, 11:00am - 12:00pm Mountain Time. Register here.

KnowledgeSync for CRM

"If only we had known" . . .It is a phrase that gets used far too often in sales and service departments, and too often applies to promising deals that got lost, projected revenue that never came, and support tickets that got overlooked. Sage KnowledgeSync Alerts and Workflow eliminates the if-only-we-had-known syndrome. It ensures that opportunities get followed-up to maximize their chance of closing; it detects changes in forecast revenue so you can plan accordingly; and it guarantees that support issues are addressed before it is too late.

Sage KnowledgeSync is the award-winning Business Activity Monitoring solution from Sage Software that keeps you one step ahead of your business. Learn how the latest release of Sage KnowledgeSync uses dynamic Dashboard Alerts to provide the most up-to-date information right to a desktop – no mail to open, no reports to scan through.

Knowledgesync can help you:

• Ensure that opportunities are followed-up in a timely manner
• Identify staff who are not completing critical sales tasks
• Determine which reps need help projecting and closing deals
• Anticipate revenue dips and peaks via dynamic analysis
• Pinpoint support bottlenecks and problem areas

Thursday, February 11, 2010, 10:00am - 11:00am Pacific Time. Register here.

CRM Trend Report

At the recent Sage Summit customer conference, Sage Business Solutions President Jodi Uecker-Rust and Himanshu Palsule, the executive vice president of the Sage Business Solutions Division, described key trends they are seeing from customers, partners, and in the larger industry landscape and how they are impacting Sage CRM strategies. 

The five ideas they discussed are:

Mobile Workforce - taking your business system with you wherever you go. Sage's commitment to mobility is evident in their SalesLogix mobile offering.

Social Media - A text survey of Summit attendees reported approximately 80 percent of attendees were on Facebook - but only a half of attendees used Twitter. Sage intends to get active in the "social space," but be sure that involvement is relevant to a business community.

Business Intelligence - Customers expect tools and dashboards that help them make business decisions. Sage's goal is to have analytics built in to their core applications.

Globalization - International business is trending down from enterprise level companies to the smallest businesses. The Sage company already has a global reach and intends to expand global capabilities of their solutions.

Cloud Computing - Sage wants to offer flexibility in deployment options, allowing customers to switch between cloud and on-premise applications easily.

The discussion is fully summarized in this article from destinationCRM.com.

Inside Blytheco...Employee Profile

Sally Brown is Blytheco's Director, Client Administration.

My favorite thing about working for Blytheco: I am going on my 12th year with Blytheco and I have seen many changes over the years, especially in the last 4-5 years.  The best part about working at Blytheco is simple, it has been working with the employees.  We have employees all across the country and it is wonderful to work with such talented and caring people.  It is encouraging to see people reaching across the miles to help each other.  This includes sharing experiences and ideas for solving client problems to raising money for the American Cancer Society.

Describe your work with non-profit organizations: Blytheco got involved with the American Cancer Society (ACS) in 1999 when employee, Jim Lundy, was battling melanoma cancer.  Another employee, Ginger Kittinger, contacted ACS and received information on their Relay for Life fundraising event.  We signed up two teams, Blytheco Cancer Bashers as our company team and Cure Seekers as our family team.  Jim was not only a co-worker but he was my brother-in-law of 20 years until his passing 2 weeks before our first Relay.  I am proud to be the Team Captain as we continue raising money, camping out and walking the track for 24 hours at the Relay for Life, every year since then.  We have also added a third team, Kids With Hope, an all kids team made up of the children of co-workers, family, and friends.   We have raised over $70,000 in the past 11 years.   Employees across the country contribute with their donations and ideas for raising money for the cause; hand-made quilts,  motorcycle rally, company cookbook, luncheons, gift basket drawings, automatic payroll deductions, etc.   We are looking to expand the participation even further in the coming years.

Something you can’t say no to: Family is one of the most important aspects of my life and I am thankful to have most of my family close by.  Especially now that I have two grandsons, Landon and Hudson!   My favorite activities include having dinners with family, playing with the grandkids, traveling and taking walks with my husband, our annual Father’s Day picnic and Christmas Eve celebration with all of the extended family of 4 generations, and family reunions in Yosemite National Park.  In fact, my husband Mike and I will be celebrating our 35th wedding anniversary with a renewal of our vows in Yosemite in 2011.  Hmmmm, how can that be when I’m only “39”?

Make the most of your system!

Longtime Blytheco client Currey and Company used to devote hours of staff time entering customer orders into their Sage ERP system. Sales representatives for the high-end lighting distributor regularly attended large industry trade shows, taking orders from customers in a standalone order system and bringing them back to the office to be processed manually.

Blytheco recognized their need for a smoother order process and developed an interface between the trade show system and MAS 200. The integration saves more than two weeks of order entry time and improves order accuracy.

Regardless of the system you use or how you use it, Blytheco consultants have the experience and expertise to provide creative solutions to your business challenges. How can Blytheco help you save time and money?