Blytheco Home | Sage Software | SageCRM | SageCRM.com

SageCRM.com Overview



Hosted, Affordable, Ready-to-Use CRM



SageCRM and SageCRM.com are fundamentally the same product, the difference being SageCRM.com is enabled to run in a hosted/ASP environment. SageCRM.com is an excellent choice for the organization looking to minimize IT expenditure, and minimize business risk while gaining a greater predictability of monthly costs.

Hosted by Sage, SageCRM.com is an affordable, always on CRM solution that leverages the power of the internet and provides real-time access to shared information and documents. With minimal requirements for IT resources and
Sage CRM.com
investments, SageCRM.com is ideal for companies that want to be up running speedily, and for whom the ability to access their CRM system from any location—be it in the office, on the road, or at an airport—is a critical business need.

Try SageCRM.com with the Free 30-day Trial

SageCRM.com Product Overview (PDF 306 kb)
SageCRM.com Client Review — Digetell (PDF 293kb)

With SageCRM.com you can:

Analyze, forecast, and report on key sales data
Access relevant customer data in real time, including opportunities, call and escalation history, meetings, appointments, multiple contacts, support cases, e-mails and documents sent and received, faxes, appointments, and meetings
Get up and running quickly, thereby increasing revenue and decreasing administration costs
Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all interactions, be they e-mails, calls, or faxes
Easily identify and execute effective marketing initiatives across your sales channels
Empower your staff with enterprise-wide access to vital customer, partner, and prospect information
Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign
Provide quality customer care and maintain satisfied customer relationships
Access on-demand reports on business activities as specified by the management team, ensuring transparency and effective communication


SageCRM.com Features:



Free Trial—SageCRM.com offers organizations the opportunity to try the solution before they buy it. Organizations are afforded a no-risk opportunity to understand SageCRM.com and true freedom of choice.

Immediate Deployment—SageCRM.com is always on and it is ready to use from day one. A stumbling block with some on-premise solutions is the speed at which they can be deployed, whereas SageCRM.com is instantly available.

Cost Effectiveness—With SageCRM.com, the requirement for large upfront software and hardware investments, and a dedicated system administrator, is eliminated. As no costly investments in hardware, software, or dedicated IT personnel are required, organizations have the opportunity to be profitable from the first day of using SageCRM.com.

Access Anytime, Anywhere — SageCRM.com is accessible anywhere, anytime. Users have the ability to log into the system from any computer location globally, and have the potential to access their SageCRM.com data via mobile devices. Users have immediate access to critical data, irrespective of their location, thus increasing their productivity and efficiency levels.

Training and Coaching—Comprehensive interactive help, including training videos, coaching captions, and wizards, is provided for every SageCRM.com user. These training aids are customizable and can be altered to meet the individual requirements of each user. Increases user adoption rates through education and ensures that users can be up and running from the moment they log in to the product, delivering efficiencies from day one.

Sales Force Automation—SageCRM.com Sales Force Automation enables easy access to, and management of, all current and historical account details, activities, and opportunities—and automatically distributes leads to sales professionals around the world. Point-and-click reporting and graphs offer sales teams access to real-time data for on-the-spot analysis and evaluation. Allows sales teams to effectively manage, forecast, and report on all phases of the sales cycle. With accurate and current forecasting data, clear pipeline visibility, and improved efficiencies across the team, SageCRM.com Sales Force Automation enables the sales team to focus on selling.


SageCRM.com Benefits:

• Build long-lasting customer loyalty and generate repeat sales from your customers

• Analyze, forecast, and report on key sales data

• Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact

• Easily identify, execute, and replicate effective marketing initiatives across your sales channels

• Empower your staff with enterprise-wide access to vital customer, partner, and prospect information

• Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign

• Provide quality customer care and maintain satisfied customer relationships

• Access relevant customer data in real time, including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities

• Reduce technology risk and the burden on internal IT resources and staff while increasing return on investment
Marketing Automation—SageCRM.com Marketing Automation enables the scheduling and tracking of marketing activities within a campaign, and makes every detail of each campaign visible—providing a single source of customer/prospect information—which eliminates guesswork and ensures that marketing resources are put to their best use. Improves marketing campaign management and decision making, and enables users to effectively measure marketing return on investment.

Customer Care Automation—With SageCRM.com Customer Care Automation, it is possible to build and effectively manage lasting customer relationships with powerful Case Management and Case Tracking tools. SageCRM.com provides real-time access to relevant customer data, including SLAs, call and escalation history, communications, multiple contacts, support cases, e-mail, and documents sent and received. Empowers organizations with critical information to build and support long-term customer satisfaction and loyalty, while maximizing every customer interaction and experience.

Business Process Automation—SageCRM.com offers the functionality to easily automate workflows, escalation rules, and business processes organization wide. Breaks down cross-departmental silos and ensures that best practice is followed across every department in the organization, and provides a consistent customer experience.

Integration—SageCRM.com offers the capability to instantly integrate through its open architecture and Web services interface with other business solutions, including Microsoft Outlook. SageCRM.com enables users to access critical business information across applications.

Customization—SageCRM.com is customizable and includes the ability to customize screens, headings, and add fields. The user has the ability to use SageCRM.com in their chosen language and customize the User Interface. Enhances the user experience as users are presented with their information, their way.

Scalability—SageCRM.com makes adding additional users a simple and swift process. SageCRM.com grows with your business and business strategies.

Migration—SageCRM.com offers the ability to migrate to an onsite CRM system as business needs evolve. Offers a deployment choice to match every stage of your business growth.

Secure Data Storge—SageCRM.com stores customer data in secure, ISO-compliant data centers. Organizations can download their data at anytime. Maximizes safeguarding of data while enabling organizations to access all of their information, whenever they want to.
 
SageCRM.com Product Overview (PDF 306 kb)
 
Try SageCRM.com with the Free 30-day Trial
Test Drive Regular Sage CRM Right Now
 
Questions for a CRM Specialist? Please call us at (949) 583-9500 x2500 or email us at
 
1.800.425.9843   •       •   Contact Us
Share
 
 
Sage MAS 90Sage MAS 200Sage MAS 500Sage ERP X3Sage Abra HRMSSage Saleslogix CRMSage CRMSage Fundraising 50
Sage MIP Fund AccountingSage BusinessWorksSage FAS Fixed AssetsSage Software TrainingNetwork Security
Atlanta, GAColumbia, SCColumbus, OHDallas, TXDenver, COGreenville, SCHouston, TX
Los Angeles, CAMinneapolis, MNNashville, TNOrange County, CATampa, FL
West Coast Region: 23161 Mill Creek Dr., Laguna Hills, CA 92653  •  East Coast Region: 1100 Johnson Ferry Rd., Suite 450, Atlanta, Georgia 30342
Contact UsSitemapAccounting LinksCompliance and Legal Notice•  Copyright ©2010 Blytheco, LLC