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The Forrester Wave: CRM Suites for Large Organizations

Despite recent widespread adoption of CRM solutions among large companies, many organizations still struggle to define their CRM strategy and make the right CRM investment decision.

Read this report to learn about:

  • Forrester Research’s evaluation 17 significant products in the CRM space from a broad range of vendors.
  • Detail about their findings on how CRM suite solutions for large organizations measure up.
  • Information on where each solution stands in relation to each other in order to help application development and delivery (AD&D) professionals select the right solution for their needs.
Details

Despite recent widespread adoption of CRM solutions among large companies, many organizations still struggle to define their CRM strategy and make the right CRM investment decision.

Read this report to learn about:

  • Forrester Research’s evaluation 17 significant products in the CRM space from a broad range of vendors.
  • Detail about their findings on how CRM suite solutions for large organizations measure up.
  • Information on where each solution stands in relation to each other in order to help application development and delivery (AD&D) professionals select the right solution for their needs.
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