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Custom Programming—Policies & Procedures

Approximately 80% of the telephone calls we receive from Resellers and end-users of Sage MAS 90 and Sage MAS 200 are resolved without any custom programming. A majority of these calls are turned over to support and training for discussions related to existing Sage MAS 90 - Sage MAS 200 features and capabilities.

Blytheco will typically provide our customers with a verbal custom programming range based upon initial program requirements discussions. If the dollar range is acceptable to the client, Blytheco will proceed with the production of written custom programming specifications. Blytheco provides all of its custom programming work as a fixed contract, thus there are no surprises to the customer regarding the cost of custom programming.
 
Quotes
You will usually receive a verbal quote within 48 hours. If you approve of the estimated dollar amount range, then we will provide you with a fully documented proposal shortly thereafter.
 
Costs
All of our Custom Programming jobs are on a Fixed contract basis. The dollar amount agreed upon will not change unless you require modifications, additions, or changes to the quote, which will be subject to additional charges.
 
Warranty
We provide a full 6-month warranty period. Program modifications will be corrected at NO CHARGE, if not compliant with the specifications and fall within the 6-month warranty period. A charge will be incurred to upgrade a program modification to a future Sage MAS 90 release, or for additions or changes to the original specification. Blytheco stands behind our custom programming and will work with you to guarantee that it meets your specific needs.
 
Delivery
We strive to make sure that projects are delivered on time and within budget. Once you install the custom modification, we know you will be pleased with the truly seamless integration. It will look and feel just like Sage MAS 90, but with the added features your company requires.
 
Payment Terms
All custom programming that is 8 hours or less will require a deposit of 100%. All other contracts require a 50% deposit to begin the work. When completed, the disk will be sent C.O.D. for balance due.
 
Installation, Data Conversion, Training & Support
Blytheco recommends that we assist you in the installation, data conversion, training, and support associated with this enhancement, whether it be on-site, via phone, or via remote access. This assistance will be invoiced separately at our standard hourly rates.
 
Documentation
Blytheco provides System documentation, Files modified and general features added. However, we do NOT provide User documentation with the custom programming except for what is provided via the programming specifications. Full documentation in the stock MAS 90 style is available, upon request, for an additional charge.
 
 
Get Started with Custom Programming
Questions? Please call us at (949) 583-9500 x2500 or email us at