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Blytheco Home | Services | Custom Programming | Policies & Procedures
Custom Programming—Policies & Procedures |
Approximately
80% of the telephone calls we receive from Resellers
and end-users of Sage MAS 90 and Sage MAS
200 are resolved without any custom programming. A majority
of these calls are turned over to support and training
for discussions related to existing Sage MAS 90 - Sage MAS 200
features and capabilities.
Blytheco will typically provide
our customers with a verbal custom programming range
based upon initial program requirements discussions.
If the dollar range is acceptable to the client,
Blytheco will proceed with the production of written
custom programming specifications. Blytheco provides
all of its custom programming work as a fixed contract,
thus there are no surprises to the customer regarding
the cost of custom programming. |
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Quotes
You
will usually receive a verbal quote within 48 hours. If you
approve of the estimated dollar amount range, then we will
provide you with a fully documented proposal shortly thereafter. |
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Costs
All of our Custom Programming jobs are on a Fixed contract basis. The dollar
amount agreed upon will not change unless you require modifications,
additions, or changes to the quote, which will be subject to additional
charges. |
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Warranty
We provide a full 6-month warranty period. Program modifications
will be corrected at NO CHARGE, if not compliant with the
specifications and fall within the 6-month warranty period.
A charge will be incurred to upgrade a program modification
to a future Sage MAS 90 release, or for additions or changes to
the original specification. Blytheco stands behind our custom
programming and will work with you to guarantee that it meets
your specific needs. |
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Delivery
We
strive to make sure that projects are delivered on time and
within budget. Once you install the custom modification,
we know you will be pleased with the truly seamless integration.
It will look and feel just like Sage MAS 90, but with the added
features your company requires. |
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Payment
Terms
All custom programming that is 8 hours or less will require a deposit of 100%.
All other contracts require a 50% deposit to begin the work. When completed,
the disk will be sent C.O.D. for balance due. |
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Installation,
Data Conversion, Training & Support
Blytheco recommends that we assist you in the installation, data conversion,
training, and support associated with this enhancement, whether it be on-site,
via phone, or via remote access. This assistance will be invoiced separately
at our standard hourly rates. |
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Documentation
Blytheco
provides System documentation, Files modified and general
features added. However, we do NOT provide User documentation
with the custom programming except for what is provided via
the programming specifications. Full documentation in the
stock MAS 90 style is available, upon request, for an additional
charge. |
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| Get Started with Custom Programming |
| Questions? Please call us at (949) 583-9500 x2500 or email us at
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