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In their June, 2009 Midmarket ERP Solutions Buyer's Guide, Focus Research identifies three compelling reasons that companies are seeking ERP solutions:
In the Buyer's Guide, they detail what companies should look for in a new system, the benefits it should bring to the business, and what to know before you purchase. Functionality is primary. Companies often find that the search for an new ERP system is a good time to standardize process across the organization. In this way, they can more effectively align processes to a new A system that fits well can bring many company-wide benefits, including reducing costs, improving service, and facilitating compliance. Other more granular user-level benefits can include more informed decision-making due to deployment of business intelligence applications, or more effective sales and service management using CRM tools. ERP packages vary widely; organizations must assess the benefits that each ERP system has brought to other companies and be sure that the system chosen offers measurable benefits to match expectations. Total Cost of Ownership (TCO) is one of the top three factors considered when companies purchase ERP systems, according to Aberdeen Group studies; in a July, 2007 report, 52% of midsize companies name cost as their primary consideration. Pricing structures vary among vendors, but usually are based on modules purchased and user count. Costs include software, services, and ongoing maintenance. Key questions to be asked when making a purchase decision include:
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