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I&R and 2-1-1 ODM Enhancement
Already powering one of the four statewide 2-1-1 services in the nation, FirstCallNet ODM is a completely secure, flexible, and cost-effective technology solution that joins years of experience and leading-edge technology with an AIRS-compliant resource directory, an easy-to-use Call Center application, and an effective reporting package.
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Completely flexible, regularly updated AIRS taxonomy categorized resource data collection, storage, update and administration
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Completely scalable product – easily usable by a stand alone I&R or expanded to a regional or statewide I&R or 2-1-1
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Easy to use Call Center info data collection with multi-filter resource search for rapid searches and referral recording
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Well-designed, comprehensive data administration with electronic clearance of updated entries feature |
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Printed Resource Directory formatting available |
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Easy access reports on caller demographics, call center staff/volunteer activities, resource availability, and referrals by service, agency, geographic filters, taxonomy or other requirements
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Web-based public access |
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Regularly updated Community Preparedness CD for emergency off-line resource access |
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Plus all the features of the ODM. |
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| Back to Sage
Fund Accounting Enhancements List |
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Questions for our Fund Accounting Specialist? Please call us at (949) 583-9500 x2500 or
email us at
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