stay informed!

The Sage Nonprofit Solutions forums allow you to stay informed, interact with other users, share solutions and ideas and increase your overall effectiveness in using the software. You may choose to receive all messages as email or to check messages on-demand from the forum’s web portal.

Sign up at http://www.sagenonprofit.com/npsforums/, then choose the product forum and delivery method you prefer. For more help, read on!

Q. I want to be a member of the forum, but I don’t want to get all those emails sent to my Inbox. Isn’t there a web site somewhere where I can view the posted messages?

A. Yes. To access the forum web portal, visit http://lists.sage.com/read/?forum=[forum_name ]. So for the “npspartners” forum, the URL is http://lists.sage.com/read/?forum=npspartners.

Q. Once I’m logged in to the web portal, how do I view the messages?

A. The first screen you see when you log in shows a list of all the message threads posted for at least the past year. Simply click on one that interests you to read the original message and any replies. If you have navigated away from the first screen, you can get back there at ay time by clicking the Messages button on the left side of the screen.

Q. Can I search the previously posted messages for specific text? I think I remember an older thread that addresses the question I have today.

A. Yes. From within the web portal, click the Search button on the left side of the screen.

Q. OK, that’s all great, but I still keep getting the forum messages sent to my email Inbox. How can I prevent that and still remain a member of the forum?

A. You can easily change your preferences from within the web portal. Click the My Account button on the left side of the screen. Then change the membership type to suit your preferences.

• Normal: receive messages as they are contributed
• Digest: One daily email with all the messages for that day
• Index: One daily email with only the subject lines for that day
• No email: Receive no email from this mailing list

Q. Why might I want to continue to have messages delivered to my email Inbox? I don’t like spam.

A1. Sage does not post advertisements or marketing messages in the customer forums. Our Sage-authorized business partners who are forum members also do not post these kinds of messages.

A2. If you set up your preferences to receive no email from the forum, you will receive NO notification that there are new messages waiting to be viewed. This limits your ability to benefit from information that Sage or other forum members post in the forum. It also limits your ability to help another member with a question. If you are concerned about getting too many messages in your Inbox, I recommend the “Digest” mode (one daily email with all the messages for that day).

Q. I am a member of only one forum, but I have both Sage MIP Fund Accounting and one of the Sage Fundraising products. I would like to join an additional forum. How do I do that?

A. Simply visit www.sagenonprofit.com/npsforums. When selecting the forum(s) to which you want to subscribe, there is no need to select any forum(s) for which you are already a member. You will remain subscribed.

Q. I am a member of multiple forums. Must I have multiple logins to access the web portals for each?

A. No. As long as you used the same email address when subscribing to the forums AND you selected the same password for each, then you may use the same login credentials to access the web portals.

Q. How do I reset my password? (Useful if you forgot it or if you are subscribed to multiple forums and want to use the same password for all forums.)

A. Visit http://lists.sage.com/emailpassword.tml and follow the prompts.

For more information or assistance with MIP Fund Accounting, contact Blytheco by email or give us a call at 800.455.1368, extension 2500.