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Version 4.2 — Sage MAS 200 Minimum Hardware Requirements



Sage MAS 90 System Requirements

The following information applies to Sage MAS 200 ERP Level 3.71 through version 4.20. Sage Software generally only supports the current Sage MAS 200 level and one prior major level. As of the version 4.10 release, Sage MAS 200 Levels 3.70 and prior are no longer supported by Sage Software. For more information, see the Miscellaneous Notes section in this document. Alternative support options may be available through your Sage Software business partner. Program Fixes, Service Packs, and Service Updates will continue to be made available on the supported versions of the software only. Detailed information about support policies can be found on the Sage Software Online Web site at: www.sagesoftwareonline.com.

The Supported Platform Matrix is intended to cover all information, as of July 5, 2007, regarding the compatibility of various operating systems with Sage MAS 200. Any operating system not listed should be considered to be incompatible. If your platform is not listed, Sage Software Customer Support cannot provide support for you on that platform.

It is critical that before and during an installation, this document be thoroughly reviewed, along with the Sage MAS 200 Installation and System Administrator’s Guide and other documents found by clicking the Installation Information link of the main Sage MAS 90 and 200 Support Web page. This Web page can be found on the Sage Software Online Web site at www.sagesoftwareonline.com. If Master Developer customizations or modifications have been made to your Sage MAS 200 software, coordinate with your Sage Software business partner and your Master Developer before performing installations. For information about third-party compatibility, including Crystal Reports and WinFax Pro, refer to the Integrated Solutions Compatibility Matrix on the Sage Software Online Web site at: www.sagesoftwareonline.com Web site content can change at any time. Sage Software has no control over, and cannot be responsible for, the content of other companies’ Web sites. If your platform is not listed in the matrices below, it is not supported.
 
Supported Workstations
Remarks
Windows XP Professional
Service Pack 2
Windows XP Service Pack 2 enables the Windows Firewall by default. When launching Sage MAS 200 Level 3.x, a Windows Security Alert message appears: "Do you want to keep blocking this program?" Click Unblock to add "ProvideX for Windows" to the exception list. You can alternatively configure the firewall manually be selecting the Windows Firewall shortcut from the Control Panel. In the Windows Firewall window, click the Exceptions tab, and then click Add Program. In the Add Program window, add the local PVXWIN32.exe to the exception list. For more information, search the Sage InfoSource Knowledgebase on Sage Software Online using the keywords: "Is Windows XP SP2 supported?"
Windows XP Tablet PC Edition Windows XP Tablet PC Edition is only supported with Sage MAS 200 version 4.x.
Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Sage MAS 200 is Windows Vista-capable as of the version 4.20 Service Update 4. Version 4.10 will be Windows Vista-capable with the pending 2007, 3rd quarter Service Pack. Versions 4.0x and 3.71 are not supported with Windows Vista. For more information, refer to the Windows Vista position statement titled “Sage MAS 90 and 200 Version 4.20 Windows Vista Compatibility” located on the Sage Software Online Web site at: www.sagesoftwareonline.com. Also refer to the Miscellaneous Notes and Recommended Minimum System Configuration sections in this document. Note: Windows Vista Home Basic and Windows Vista Home Premium editions are not supported.
Windows 2000 Professional
Service Pack 4
The client must be installed on the local workstation and must be configured for TCP/IP.
Windows Server 2003
Service Pack 1
or Service Pack 2



Windows Server 2003 R2 32-bit Service Pack 1
or Service Pack 2



Windows Small Business Server 2003 Service Pack 1
or Service Pack 2

Notes
• Support for Service Pack 1 on Windows Server 2003 will be discontinued on September 30, 2007.

• For the best results, Sage Software recommends installing Sage MAS 200 on a dedicated member/application server. Although supported, certain Windows server configurations are not recommended due to possible instability and performance issues. Support from Sage Software Customer Support may be limited in the following circumstances:

- Running Sage MAS 200 on a Windows server acting as an Active Directory domain controller managing a large number of user accounts, computer accounts, group policies, organizational units, remote sites, or other network resources.

- Running Sage MAS 200 on any server actively running other applications or services, such as e-mail (for example, Exchange Server), IIS, Fax programs, SQL Server, or other software.

- Running Sage MAS 200 on any Windows Small Business Server operating system regardless of the number of user accounts and computer accounts it is managing as an Active Directory domain controller. Small Business Server runs Exchange Server by default, and has been a factor in manyreported cases of instability and performance issues. Instability may also result if Small Business Server is further configured to run other applications concurrently, such as IIS, Shared Fax Services, and SQL Server.

  Recommendations
• Due to unresolved issues with Microsoft’s implementation of IPX/SPX protocol, this protocol should be avoided on Windows networks unless necessary. For more information, refer to the Microsoft Knowledge Base Article 161080 on Microsoft’s Web site at: support.microsoft.com
  Not Supported
• Using a server operating system as a Sage MAS 200 workstation is not supported (not even as a client to another server).
• Sage MAS 200 was not designed for any version of Windows Datacenter Server and is not supported on this platform.
• Microsoft Virtual Server is not supported with Sage MAS 200.
• Windows Server 2003 R2 64-bit is not supported with Sage MAS 200 at this time.
Windows Server 2003 Terminal Services Service Pack 1 or Service Pack 2

Windows 2000 Terminal Server Service Pack 4

Citrix MetaFrame XP

Citrix Presentation
Server 3.0

Citrix Presentation
Server 4.0
Notes
• Support for Service Pack 1 on Windows Server 2003 will be discontinued on September 30, 2007.
• Terminal Services or Citrix must be installed on a different server than the Sage MAS 200 server.
• Terminal Services or Citrix must be installed on Windows 2000 Server or Windows Server 2003. Sage MAS 200 Level 3.71 can be installed on Windows 2000 Server.
• For Sage MAS 200 versions 4.10.1.x and 4.20, Crystal Reports version 10.0 and Crystal Enterprise version 10.0 are supported if Windows Server 2003 is used as the Terminal Services/Citrix Server.
• For Sage MAS 200 versions prior to 4.10, Crystal Reports version 8.5 is supported with Windows Server 2003 Terminal Services/Citrix server. There are no known issues with this configuration; however, Business Objects (formerly Crystal Decisions) does not support Crystal Reports version 8.x or Crystal Enterprise version 8.x with Windows Server 2003, and any discovered defects will not be corrected by Sage Software.
• Citrix MetaFrame XP for Windows Feature Release 2/Service Pack 2 (FR2/SP2) is supported with Windows 2000.
• Windows thin clients are supported with Terminal Services and Citrix. For more information, refer to www.microsoft.com.
• For more information on Terminal Services/Citrix, see the Miscellaneous Notes section in this document.
  Not Supported
• Installing Terminal Services or Citrix on the same server as Sage MAS 200 is not supported.
• Running Sage MAS 200 through Windows NT Terminal Server Edition is not supported.
• Do not use Windows Server 2003 as the IIS server if you are using Crystal Reports version 8.5 or Crystal Enterprise version 8.0. Although Business Objects supports Crystal Reports 9 with Windows Server 2003, it is not compatible with Sage MAS 200 and is not supported.
• Symantec does not support WinFax PRO on Terminal Services or Citrix. WinFax PRO is therefore not supported with Sage MAS 200 running in a Terminal Services or Citrix environment.
• No level of Sage MAS 200 is supported with Citrix WinFrame or WinView.
 

Recommended Minimum System Configuration

 
Recommended Minimum
Single User/Client |Workstation Processor Physical Memory (RAM) Available Memory (RAM)
Workstation (client) operating system versions not listed in this document will not be supported with Sage MAS 200 version 4.x.
Windows 2000 Professional Windows XP Professional Windows XP Tablet PC Edition Intel Pentium 4 class 1.8 GHz
512 MB
256 MB
Windows Vista (Business, Enterprise, and Ultimate editions) Intel Core 2 Duo
1 GB3
512 MB
Network Bandwidth (for multi-user systems)
Recommended Minimum
  100 Base-T – 100 Mbps at Full Duplex
Terminal Services and Citrix
Processor
Memory (RAM)
Windows 2000 Terminal Services Windows Server 2003 Terminal Services Citrix MetaFrame XP Citrix Presentation Server 3.0 Citrix Presentation Server 4.0 Intel Pentium 4 class 1.8 GHz

Dual-core processor or better recommended
Recommended minimum and as required by Terminal Services or Citrix, plus 128 MB per concurrent user
Windows 2000 Server
Windows 2000 Advanced Server Small Business Server 2000 Windows Server 2003
Windows Server 2003
Enterprise Edition
Windows Server 2003 R2 32-bit
Intel Pentium 4 class 1.8 GHz

Dual processor recommended
1 GB + 90 MB per concurrent user
 
Download Blytheco's Guide to Upgrading to 4.2 (PDF 923kb)
 Sage MAS 200 Version 4.2 Minimum Hardware Requirements (PDF 288 KB)
 Sage MAS 90 Pre-Release Guide to Version 4.2 (PDF 1.82 MB)
 What's New in Sage MAS 90 and 200 v4.2? (PDF 701 KB)
 
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