All Sage MAS 500 products require a maintenance and support program for the first year. This keeps your software current with all of the latest upgrades and enhancements, in addition to giving you phone access to Sage's support team. We strongly recommend
that all of our clients annually renew their Basic Subscription
Plan with Sage.
Bronze and Bronze Plus Plans
When you invested in Sage MAS ERP software, you chose a powerful and convenient accounting solution that expands functionality as your business grows. Customers on a Bronze plan will receive unlimited access to our Knowledge base via Sage Online. Phone support is not available with this plan. Plus plans include unlimited access to selected Sage MAS 500 Anytime Learning courses. Maximize your Sage investment with a Bronze or Bronze Plus Plan.
Silver and Silver Plus Support Plans
This plan is for the Sage MAS 500 customer who wants frequent interaction with our support team. You'll receive expert telephone assistance for 20 cases per year through a toll-free number. Plus plans include unlimited access to selected Sage MAS 500 Anytime Learning courses.
Gold Support Plan
This plan is for the Sage MAS 500 customer who places heavy demands on their ERP system and who requires priority-level support. You'll get unlimited telephone support, unlimited access to selected Sage MAS 500 Anytime Learning courses, and access to a special toll-free telephone number.