eSalesforce Module — Sage MAS 500

 
The newest Sage MAS 500 ERP module, eSalesforce, will empower your sales- people with a level of efficiency, productivity, and customer service that is sure to boost sales. With eSalesforce, you can keep your sales team in the field and help them maximize their selling opportunities. eSalesforce empowers your salespeople with real-time remote access to critical customer account information and the ability to perform essential sales activities, including placing orders, checking order and shipment status, as well as managing invoicing, payment, and credit history. Downtime turns into uptime when your sales team has remote access to their accounts. Whether you’re on the road, in flight, or at home, eSalesforce ensures that you can keep up with new opportunities, manage forecasts, and review sales and commission results.

MAS 500 ERP Customer Relationship Management
 

Features:

Sage MAS 500 eSalesforce provides an unbeatable lineup of powerful sales applications. All information and activities displayed in eSalesforce can be easily customized online to meet each salesperson’s specific needs.
Activities that can be listed in eSalesforce include meetings and appointment reminders, and to-do items that are relevant to a specific salesperson.
Upcoming Opportunities shows accounts that are likely to place an order and the probability of receiving that order. It also displays the total amount of the transaction, as well as a weighted amount based on the likelihood of the order being placed.
The eSalesforce module empowers salespeople to track their own revenue and earnings goals by giving them anytime, online access to their sales, margins, and commissions for each sales period.
To keep up-to-date with recent customer orders, the salesperson can quickly see the orders placed and their status. Salespeople can provide value-added service to their customers by letting them know the status of an order and the total of each order. Salespeople can also pull up a specific sales order from the screen to display the details of the order. Orders are entered and managed through the Sage MAS 500 accounting and distribution applications, or through the Sage MAS 500 Web-based applications, eSalesforce, and eCustomer.
To keep up to date with shipments to their customers, salespeople can quickly see the shipments recently made to their customers, including the carrier and tracking number. Salespeople can provide value-added service to their customers by letting them know the status of a shipment simply by clicking on the tracking number and viewing the shipment status with the carrier. Back-order status down to each individual line is also accessible through eSalesforce.
Salespeople will have instant access to their customers’ account status, including credit limit, total outstanding orders, account balance, and available credit. From this summary list, a salesperson can view more detailed information relevant to that account, or place orders for that account. They can also drill down to invoice and payment history for their accounts—even check specific payments and credits against a given invoice.
As sales opportunities turn from forecasts to actual orders, remote salespeople will have the ability to transfer these orders from forecasts to actual sales through the eSalesforce module.
Organize, analyze, and graph customer sales history, sales rep commissions, customer returns, and other key sales-related data within the Sage MAS 500 database.
E-mail-based alerts can be set up to notify sales when a customer's account is past due or exceeds their credit limit, or when a quote is due to expire. Similar alerts can be developed to notify sales when customers place orders, or return merchandise, or to learn about new sales promotions and pricing changes.
Web reports are another way for remote salespeople to remain connected to their accounts. Web Reports can be accessed through secured web browsers, providing remote salespeople with access to critical customer account information, sales order information, inventory availability, pricing, and other critical data stored in the Sage MAS 500 database.
 

Overview:

Access critical account information online anytime.
Expedite customer credit applications.
Place orders online.
Check status of orders and shipments.
Track payment, billing, and credit information.
Review sales goals and commissions.
 
eSalesforce - printable download of this page (PDF 547 kb)
 
Modules Overview List
Customer Relationship Mangement Modules
Questions? Please call us at (949) 583-9500 x2500 or email us at