Chargebacks and Write-offs for MAS 500 Accounts Receivable

Manage the Disposition of Customer Short Payments
Chargebacks and Write-offs for MAS 500 Accounts Receivable provides a convenient means for tracking short payments made by customers, while offering the means for quickly dispensing as either an authorized deduction (write-off), or a chargeback until the necessary research is conducted to determine whether a shortpay is an authorized or unauthorized deduction.

Multiple write-offs against a single invoice can be processed, each assigned a different Reason Code defaulting a different GL account if required. Multiple chargebacks can also be created against a single invoice, including negative chargebacks. Responsibility User ID’s can be assigned to each, along with notes and the customers reference number for the deduction.

Built with the MAS 500 Application Framework, Chargebacks and Write-offs provides the same rich graphical and ease-of-use features found throughout MAS 500. Integration with MAS 500 is achieved with Customizer, extending functionality without modifying it.

Multiple Write-offs and GL Accounts
Multiple write-offs and associated GL accounts can be processed against a single invoice.

Integrated with AR Cash Receipts
Short payments are first identified during Cash Receipts processing, so the integration point for creating Chargebacks and Write-offs is at Cash Receipts. The user simply clicks on a new button to launch the Chargebacks and Write-offs entry form.

Reason and Responsibility Codes
Reason Codes and Responsibility Codes can be setup and assigned to a Chargeback and Write-off. A Reason Code can optionally have a GL Account assigned that will default. Responsibility codes provide a means for tracking which individual is responsible for researching the disposition of a Chargeback.

Chargeback Creation
The creation of a Chargeback is automatic and occurs during Cash Receipts Posting. A DM is created applied to the original invoice.

Standard AR Reporting
The standard AR invoice reports provide the ability to report Chargebacks and Write-offs by Reason Code.

Note Field
A Note field is available for Chargebacks and Write-offs. This text field provides the ability to track comments, notes or specific data a particular business may require, such as a location or store number.