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Harness the Competitive Advantage of Your Mobile Workforce through Infor CRM (SalesLogix) Mobile

Workforce mobilization has become a key competitive requirement for most organizations seeking to creategreater intimacy and presence with customers. However, enabling mobility is more than just providing laptops and mobile phones to users and sending them out into the field. It’s about selecting the appropriate technologies and developing the right user experience so users can ...

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Relationship Management: Using Information to Enhance Supplier, Customer, and Employee Interactions

Business Relationship Management means everyone in the organization, from the Controller to the Warehouse Manager, has access to information about every aspect of the customer's experience, and can be involved and take responsibility when it makes sense. It multiplies the value of CRM.

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Your Guide to Email Marketing A Cost-effective Way to Reach Your Customers and Prospects

Email marketing is proven to be one of the most cost effective ways to reach out to your customers and prospects. This guide to email marketing will help increase your return on investment.

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Software-as-a-Service: Managing Key Concerns and Considerations

Organizations need to manage a range of external and internal considerations related to SaaS acquisition and implementation. Understanding the responsibilities required to effectively manage SaaS including, significantly, security/privacy management and service provider management, will improve the chances that SaaS will become an attractive source of IT/business capabilities for ...

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