ClientCare Plans Update

Have you heard about all of the changes to the ClientCare plans over the past year?

ClientCare plans provide outstanding maintenance and product support for your Sage BusinessWorks software. Simply select the plan (Gold, Silver, or Bronze) that best suits your business needs. You’ll gain fast, convenient access to Sage Software Online, the online support knowledgebase, a world-class phone support team, automatic technology system upgrades, incremental software maintenance releases, and tax table updates for Payroll module customers.

The most comprehensive plan available is the Gold plan, a total support solution for companies that desire to get the maximum return from their Sage BusinessWorks Accounting system. This plan offers unlimited, toll-free phone support, e-Learning, Tech Thursday Courses, and Business Building Courses, along with two Private Tutor Sessions-personalized online training designed to meet your specific needs. The Silver plan offers a limited number of toll-free telephone support cases, Webcasts, and/or Private Tutor sessions. And the Bronze plan is ideal for companies requiring limited support, allowing them all available service upgrades with limited support and training options.

Learn more about BusinessWorks ClientCare Plans - contact Blytheco for a feature sheet detailing the plans. Send us email or give us a call at 800.455.1368, extension 2500.

Special Offer for BusinessWorks Clients!

Sage BusinessWorks 2010 is shipping!

Sage Select customers can upgrade to version 2010 FREE (a $1,200 savings) when they purchase a 12-month Silver Support plan. This plan includes a choice of online courses, support calls, Private Tutor sessions, or a combination of these valuable tools. This offer ends on March 29, 2010.

For further information on this offer, contact Blytheco by email or give us a call at 800.455.1368, extension 2500.

Inside Blytheco...Employee Profile

Stephen Blythe is Blytheco's founder and CEO.

Your favorite thing about working for Blytheco: 
Helping people and consulting with CEOs and CFOs to help them remove roadblocks to meeting their business goals. Also, mentoring Blytheco staff and providing them the resources and support to help take them to the next level of their personal success.

What do you do in your spare time? 
I work with many non-profits and flying organizations. I enjoy flying my Bonanza aircraft, scuba diving and spending time with my wife, our family and especially our seven grandkids.

Describe your work with non-profit organizations/charities: 

The primary non-profit organization I support is Liga International, The Flying Doctors of Mercy (www.ligainternational.org). Since 1934, Liga has been dedicated to improving the health and well-being of the people of Sinaloa, Mexico by providing free health care and education.

I provide web development services, business systems, accounting support and I am also a pilot for Liga.

The first Friday of each month from October through June, 15-20 privately owned airplanes deliver volunteers and supplies to remote LIGA clinics. There, hundreds of needy people are given medical, dental, and eye care that they would not get otherwise. Plastic surgeons repair cleft lips, cleft palates, remove tumors, skin cancers, and repair burn scars. General surgeons perform hernia operations. Podiatrists straighten club feet so children can walk. Long-neglected teeth are filled or removed. Ophthalmologists remove scores of cataracts. Glasses are fitted and sight is restored to the blind. An audiologist provides hearing aids and hearing is restored or improved. Many of these offer the local children the ability to attend school and obtain a better future.

Why did you get involved with these groups? 
I wanted to combine my passion for travel and life with giving back to others.

Something you can’t say no to: 
My wife and grandkids.  The key to a happy relationship is “Yes, dear”.  The grandkids are all the fun of kids with none of the responsibility and conflict. Who can say no to that?

Make the most of your system!

Geri Relich from CIBA Insurance Services contacted Blytheco for assistance with an important Accounts Receivable report that was running very slowly.

"This report used to take 30 – 40 minutes to run, and nobody could explain it. 

The first thing John had to do was to get Crystal 10 on the system, as the report we were working with was a customized Crystal report.  He got behind the scenes, and saw where the data was pulling from (the history file).  He also looked at  the data fields and determined that we could get those same fields from the open invoice file.  Then he looked at the company setup and saw that we retained closed invoices in the open invoice file for 800 days.  He also looked at the period end closings and saw that we hadn’t done period end closings for many months. 

He began by mapping the data to the open invoice file, closed the periods, and changed the number of days in which the open invoice file holds closed invoices.  Whether one of those things changed processing time, or a combination of all, he got the report to run in under 1 minute.  He went through the same routine with another entity that utilized the same report.  Since that entity is much smaller, the report used to take 10 – 12 minutes to run.  It now runs in a couple of seconds.  My staff is so happy, because running these reports was something they dreaded as it would prevent them from using their computer while the report was processing.  I can’t be more pleased, and the A/R staff at CIBA sends John their best wishes.

Thank you John from the Accounting Staff at CIBA!"

Regardless of the system you use or how you use it, Blytheco consultants have the experience and expertise to provide creative solutions to your business challenges. How can Blytheco help you save time and money?